Update for our patients – 31 March 2020

We are pleased to announce that all patients are now eligible for Telehealth Consultations.

How to book:   Either ring the clinic for an appointment or book online.  ALL ONLINE BOOKINGS are now for Telehealth Consultations.

The GP will then telephone you at the approximate booked time (look out for a call from an unknown or private number) and then address your concerns.  Possible outcomes will include:

  • Dealing with the concerns raised by providing advice, scripts for medication, test requests or referrals, without the need for you to come in.
  • Organising an appointment for you to come in for further assessment and examination.
  • Organising an appointment for you at our Carpark Respiratory Clinic (see details below).
  • Please note, patients meeting testing criteria for COVID-19 (Coronavirus) will be referred to a testing site in nearby suburbs.

Carpark Respiratory Clinic:  For patients with coughs, colds or flu, but not meeting the criteria for COVID testing. This will be staffed by one of our GPs wearing personal protective equipment, in a designated section of our carpark. To access this clinic you MUST be assessed via a Telehealth consultation in order to get an appointment at the Carpark Respiratory Clinic.

Our aim is to keep our clinic free from potentially infectious patients and therefore ensure the safety of patients attending for an assessment, staff and GPs.

Significant thought and effort have gone into these changes in order to care for our patients and support them while they practise social isolation, to safely assess those with respiratory symptoms, and protect our clinic space for patients and staff.

We would like to sincerely thank you, our patients, for your understanding and gentleness with our staff while we navigate these troubled times together.  Your words of encouragement and support are much appreciated.

Dr Peter Lovass

Managing Principal